Frequently Asked Questions
In this FAQ section you will find most of the questions that people have asked me about the site over the years plus quite a few more. You will also find answers to them! They are spread over a few pages so, if you do not find a relevant question on one of them, please do look at another page that may be relevant. Please note that :
– I have left some technical queries and troubleshooting issues to our Support section;
– I have left some questions/points to be covered by the Genealogy lead page linked to just above;
– if you have a specific query about our Families Database, I suggest you look at the About the database page for I thought it best to leave some questions to be dealt with within the database area of the site rather than here; and
This site supports research into Genealogy. It does little more than provide a (very large) database of genealogical data, pulling together other people’s research in a way that is easy to follow. As that could be almost never-ending, limits/constraints have been set to that (as reported elsewhere, including the Families Database FAQ page). Nevertheless, our database is one of the largest online on families in the United Kingdom & Ireland and (as we understand it) has obtained an excellent reputation. A large number of ‘support’ pages are provided to help site visitors understand what the site has to offer and how to make good use of it. New visitors are recommended to have a good look around them. However, we accept that many people will simply dive into the Families Database (see its drop-down menu above). They will find that, until they have bought (or otherwise obtained) Membership and have logged-in as Members, their viewing of the database will be interrupted after a few seconds. Those seconds should be long enough to enable people to move quickly from page to page and find out for themselves whether or not the database contains enough information to warrant their purchasing a subscription.
The site was originally set up to support research into more general Family & Social History (with the motto & incentive that “Knowledge of the Past helps us understand & value the Present and prepare for the Future.”). However, its founder & proprietor, Peter Barns-Graham, came to realise that he did not have the time, energy or ability to do justice to that ambition and so has pulled back from that in order to focus on supporting simple genealogical research. The site has yet to fully reflect that curtailment of ambition.
This site is owned & operated by Stirnet Limited which is owned & operated by me, Peter Barns-Graham. Stirnet Limited is a private company, incorporated in England (registered number 02384767), which I have used for my business activities since May 1992, just after I left working in the City of London. I am a student (of Life, I doubt that any university other than U3A would have me any more), an ex-Chartered Accountant (some years ago I saved money by not renewing the subscriptions), an ex-banker (on the administration side, not the marketing or gambling sides), once quite an entrepreneur (I have developed, or at least tried to develop, some interesting projects, some in the Former Soviet Union), and now am of an age to retire were it not for my interest in what I am doing with Stirnet and a wish to boost my pension. A baby boomer, I am married and have 3 grown-up sons, each one of whom is very different from the others, each one of whom makes me very proud.
As almost all of this site has been done by me, and to better reflect the change in approach to Stirnet Histories (for more on which, see that section), most of the site now uses “I” whereas in the past “We” was used. This is not symptomatic of a rush of the ego (!) but more a belated recognition of the fact that some site visitors apparently thought that Stirnet is a large organisation, with people who are just waiting to solve many of their problems for them. I really would like to help people with their research but I really do not have the time (or energy, or ability) to do more than what I am doing, which is basically to share with you, through the Families Database, the genie data that I have found.
You may find the “Corporate We” still being used in some places. I will try to iron out inconsistencies over time but there are a few places where it is in fact more appropriate for me to use “We” instead of “I”. Whilst I am now fronting Stirnet Limited more obviously than I have done before, the site is still owned by the company rather than by me directly.
The site was relaunched In March 2014 with a completely new look & feel. This was done to make it more robust, so that it could respond well to future changes in the main Internet browsers, but the opportunity has been taken to improve & simplify its navigation system. For more information on this, see History of the site.
At the top of every page is a standard Header and at the bottom of every page is a standard Footer. Between them, these contain links to all the main introduction & support pages within the site (including The Site Map). To get back to the Home Page, click on the Stirnet logo in the top left corner. Don’t forget that you can use the back & forward arrows provided by your browser.
If you have been to the site before and find that a link that used to work no longer does so, it may be that there has been a change in the site but the memory cache in your computer is trying to direct you to a page which has been moved or deleted. This can often be remedied simply by clicking on your browser’s ‘Refresh’ button or your keyboard’s F5 (or Ctrl+F5). If you experience this problem frequently, or find thatrefreshing the page does not work, I suggest that, from time to time, you clear your browser’s memory of your visits around the Internet and/or you reduce your browser’s memory settings.
Within the Families Database,
(a) Links to ‘Top of page’ will normally take you to just below the very top of the page. This is because that is the highest point in the page we can place the anchor needed to move you to the right part of the page. We could set you back to the very top of the page but that would mean reloading the page completely which might slow down your viewing.
(b) If you open another page within the database it will simply replace the previous page. However, if you open a page which is in another site altogether then a new file will normally be opened so that you can move about that other site and then come back to this site without difficulty.
(c) If you have not logged-in as a Member, you will have your viewing of the database interrupted after a few seconds. For more information on this, see Membership Scheme.
It is never easy to ensure that printing is easy for all different browsers but we have tested printing in all of the major browsers. If in doubt as to how to print out any page, Ctrl+P normally worhs (that is: hold down the Control key and press P). Some pages in the site print better in portrait (tall & narrow) than in landscape (short & wide), for others it is the other way round. It may be worth you using your browser’s Print View option before you try printing a long page to see which is best for that page.